End User License Agreement (EULA)

Parties and subject matter

This End User License Agreement (“EULA”) is entered into between the user and AD Caldas Innotec, S.A. (Tax ID A66316399, Commercial Registry of Cádiz, Sheet CA-56553, Calle Blanco, 10, Torrecera, 11595 Jerez de la Frontera, Cádiz, Spain) or, where the product is LegalNeuron, NEX FAN ESPAÑA, S.L. (Tax ID B56715154). It applies to the group's software: the web, mobile and desktop applications, APIs and AI agents of the products listed in the Legal Center. Particular conditions of each product may supplement this agreement and shall prevail to the extent they are specific.

License grant

Subject to compliance with this EULA and, where applicable, to payment of the subscription, the group grants the user a limited, non-exclusive, non-transferable and revocable license to use the software in accordance with its documentation and the contracted plan. Sublicensing is not permitted without express authorisation.

Restrictions

Except with express authorisation or to the extent mandatorily permitted by law, the user may not:

• decompile, disassemble or reverse engineer the software, except in the cases provided for by law (for example, interoperability);
• redistribute, resell, rent, lend or make the software available to unauthorised third parties;
• circumvent or disable technical limits, quotas, security mechanisms or license controls;
• use the software or its results to develop, through reverse engineering, a competing product.

Subscriptions and payment

The commercial conditions — plans, prices, billing periods and renewal — are set out in the commercial terms of each product. Non-payment may lead to suspension of the service, with reasonable prior notice, and to termination of the contract if the non-payment persists.

AI and outputs

To the extent permitted by law and provided the subscription is paid up, the rights over the results generated by the software for the customer (“outputs”) belong to the customer. The customer is responsible for the use made of those results and for verifying their accuracy and suitability.

Human supervision is mandatory for any decision with legal or otherwise significant effects based on AI outputs. Presenting AI outputs as professional advice issued by a licensed person is prohibited.

Data

The processing of personal data is governed by the group's Privacy Policy. For business customers, a data processing agreement (DPA) is available on request through the contact channel. Customer data and content are not used to train third-party models without an express agreement.

Intellectual property

The software, its code, architecture, interfaces and documentation remain at all times the property of the group or its licensors. This EULA transfers no ownership right. Suggestions and feedback provided by the user may be used to improve the services without any obligation of compensation, without affecting the customer's content or data.

Updates

The software may install updates automatically for security, correction or improvement purposes. Features may evolve, be replaced or be withdrawn; where a change substantially reduces essential features of a paid plan, the customer will be informed with reasonable notice.

Limited warranty

The group warrants that the software will substantially conform to its documentation. It does not warrant that operation will be uninterrupted or error-free. All other warranties are excluded to the maximum extent permitted by law, without prejudice to the rights granted to the user by mandatory law, including consumer law.

Limitation of liability

To the maximum extent permitted by law, the group shall not be liable for indirect damages, loss of profit, loss of data not attributable to the group or reputational damage. Total aggregate liability is limited to the amounts paid by the customer in the twelve months preceding the event giving rise to the claim or, if the software is used free of charge, to one hundred euros (EUR 100). These limitations do not apply in cases of wilful misconduct or gross negligence, or in any other case where the law prohibits limiting them.

Term and termination

This EULA remains in force while the user uses the software or maintains an active subscription. It ends when the subscription ends or upon termination for a serious breach not remedied within a reasonable period after notice. Upon termination, use of the software shall cease and the customer's data shall be deleted or returned, without prejudice to copies that must be kept under a legal obligation.

Governing law, jurisdiction and final provisions

This EULA is governed by Spanish law. Disputes shall be submitted to the courts of Jerez de la Frontera (Cádiz, Spain), unless a mandatory rule provides otherwise.

The agreement is published in several languages; in the event of discrepancy, the Spanish version shall prevail. Single contact channel: protected form at cinteca.es/#contacto. Version 1.0 · August 2026.